Why smart people practices drive business growth - especially for small and mid-sized companies.
If you're running a growing business, you probably keep a close eye on numbers like revenue growth, profit margins, and customer retention.
But what about the people metrics and fuel those results?
Too often, leaders view HR and people operations as overhead - necessary, but not necessarily strategic. That thinking can lead to missed opportunities, slow growth, and even costly turnover.
Here's the reality: Your people practices directly impact your bottom line.
People Investments = Business Performance
Companies that prioritize people strategy see tangible business outcomes. Here are just a few ways:
🔎Retention
Replacing an employee, depending on role and industry, can cost between 50% to 200% of their annual salary. Strong onboarding, clear expectations, and health management practices all reduce turnover - protecting both budget and culture.
🚀Time to Productivity
An effective onboarding process can cut the time it takes for a new hire to become fully productive by 25 - 50%. That's weeks or even months of regained productivity.
🤝Manager Effectiveness
Teams with effective managers report:
23% higher profitability
28% less turnover
73% lower burnout risk
Investing in your managers, often the biggest influence on daily employee experience, is one of the highest ROI moves a business can make.
Small Changes, Big Impact
You don't need a massive HR department or expensive programs to see results.
Even small improvements, like implementing structured onboarding check-ins, providing basic manager training, or tracking turnover patters, can lead to noticeable gains.
It's about creating clarity, consistency, and connection between your people and your business goals.
Ready to Measure What Matters?
Use the link below to schedule time to explore how better people practices can drive growth for your business.
Christy Smith | Founder, CSM Consulting
Helping businesses build better people practices - practically and strategically.
